CHINESE CLUB FAQ

HOW DOES IT WORK?

Each month you will receive a brand new never-before-seen exclusive t-shirt celebrating Chinese culture for just $25. Sign up by the last day of any month and your first t-shirt will ship by the first or second week of the following month.

DO I HAVE TO SIGN MY LIFE AWAY?

Not at all! You can cancel your subscription at any time by emailing our team at info@relationshipfrog.com.

We also offer the ability to skip a month rather than cancel your membership. If a little space is all you need, this flexible option is a perfect choice! It's not goodbye, it's see you later.

Steps to skip a month:

  • Log into your Account
  • Click on "Manage Subscriptions"
  • Click on "Delivery Schedule"
  • Select "Skip" for the next month

WHEN DOES MY MONTHLY SUBSCRIPTION SHIP?

All Chinese Club subscriptions are shipped via USPS within 14 days after the last day of the month. For example, if you signed up anytime in March, your subscription should ship by April 14th. You'll receive a shipping notice with tracking info to the email address on file as soon as your package is dropped off at USPS.

CAN I PURCHASE A PAST MONTH'S DESIGN?

No, sorry... The t-shirts from Chinese Club are all limited edition designs and are only available through our monthly subscription! And once they're gone, they're gone for good!

WHAT FABRIC DO YOU USE FOR SUBSCRIPTION TEES?

We use 100% cotton t-shirts in a classic unisex fit that are comfortable, breathable, and made to last.

WHEN DO YOU CHARGE MY CARD FOR CHINESE CLUB?

We bill on the day that you sign up each month. If the payment fails, don't worry – we will automatically retry (this may affect your delivery date).

CAN I CHOOSE MY OWN CHINESE CLUB DESIGN?

We prefer to surprise you with a one-of-a-kind design curated by our talented team that celebrates Chinese culture, language, food, traditions, and more.

HOW DO YOUR T-SHIRTS FIT?

Our t-shirts feature a classic unisex fit that's comfortable and true to size. Our customer reviews recommend you order your normal t-shirt size. We stick by that recommendation!

CAN I PURCHASE MULTIPLE SUBSCRIPTIONS?

Absolutely! We think our monthly subscription is the perfect gift that keeps on giving! If you would like to sign up for multiple subscriptions, just add your desired number of Chinese Club subscriptions to your cart before you checkout. You will be able to manage ALL of your orders within the same dashboard for your account.

WHAT PAYMENT METHODS DO YOU ACCEPT FOR CHINESE CLUB?

We require an active credit card to process your monthly subscription. We accept VISA, Mastercard, Discover, American Express and PayPal.

DO YOU SHIP INTERNATIONALLY?

Yes! We now ship Chinese Club subscriptions worldwide. International shipping costs vary by location and will be calculated at checkout. Please note that international orders may take longer to arrive and may be subject to customs fees or import duties in your country.

HOW MUCH IS SHIPPING FOR CHINESE CLUB?

Shipping costs vary by location and will be calculated at checkout.

HOW DO I CANCEL MY SUBSCRIPTION?

You can cancel your subscription at any time by emailing our team at info@relationshipfrog.com.

We also offer the ability to skip a month rather than cancel your membership. If a little space is all you need, this flexible option is a perfect choice!

Steps to skip a month:

  • Log into your Account
  • Click on "Manage Subscriptions"
  • Click on "Delivery Schedule"
  • Select "Skip" for the next month

HOW DO I UPDATE MY CHINESE CLUB SIZE?

If you need to update your t-shirt size, you can do so at any time by logging into your account on our website or emailing our support team at info@relationshipfrog.com. Make sure to update your size before the first of the following month.

I FORGOT TO CANCEL MY SUBSCRIPTION, CAN I GET A REFUND?

Once your credit card is processed we cannot offer you a refund. You can cancel your subscription at any time by emailing our team at info@relationshipfrog.com.

HOW DO I SKIP A MONTH OF MY SUBSCRIPTION?

If a little space is all you need, this flexible option is a perfect choice!

Steps to skip a month:

  • Log into your Account
  • Click on "Manage Subscriptions"
  • Click on "Delivery Schedule"
  • Select "Skip" for the next month

CAN I EXCHANGE MY CHINESE CLUB SIZE?

No, sorry... But if you need to update your t-shirt size you can do so at any time by logging into your account on our website. Make sure to update your size before the first of the following month.

DO YOU OFFER RETURNS FOR CHINESE CLUB ITEMS?

In order to keep our pricing as competitive as possible, we do not offer returns for Chinese Club items. If you are not satisfied with a particular month's design, we encourage you to gift it to a friend and stick around for the following month. You'll be a true hero!

HOW DO I MANAGE MY SUBSCRIPTION?

If you need to update any information on your subscription including your t-shirt size, shipping address, or skip a month, you can do so within your account on our website. You can cancel your subscription at any time by emailing our team at info@relationshipfrog.com.

CAN I USE A GIFT CARD FOR MY SUBSCRIPTION?

We require an active credit card to process your monthly subscription. We encourage you to use your gift card on other items in our store. We have lots of awesome stuff to choose from - promise!

WHY IS MY PROMO CODE NOT WORKING ON MY SUBSCRIPTION SHIRT?

Because our subscription program is offered at such a competitive price, we are unable to accept most promo codes. If you received a promo code through our email sign up, abandoned cart, welcome email, SMS, etc., you will not be able to use it on our subscription program. Don't let that stop you from shopping through the rest of our site! It would be a shame to see that code go to waste.