STICKER CLUB FAQ
How can I manage my subscription?
You can use our website to login and manage your subscription! Access it using our navigation bar! Need help? Email info@relationshipfrog.com and we'll respond within 24 hours.
What's included in my Sticker Club subscription?
💌 2 matching vinyl stickers (3x3", water-resistant)
🎨 1 hand-drawn postcard from Relationship Frog
💕 Couples activities and date ideas
🎁 Entry into our free t-shirt raffle
🛍️ 30% OFF everything in our online store
👀 Access to our secret members-only store
A $25 Value for just $10/month! (Plus $1 shipping in the USA, $2 international)
How much does shipping cost?
US orders: $1/month flat rate
International orders: $2/month flat rate
We ship worldwide! 🌍
When will my order arrive?
You're billed immediately when you subscribe. Your first order ships 7-14 days after the month ends with tracking.
Example: Subscribe in January → Billed in January → First order ships around Feb 7-14.
Estimated delivery times:
- US: 2-15 business days
- Canada: 5-12 business days
- EU/UK: 1½-3 weeks
- AUS/NZ: 2-3½ weeks
- Other countries: 2-4 weeks
If it's been longer than the times listed above, please email us at info@relationshipfrog.com and we'll take a look into what happened with your pack!
Where is my raffle ticket?
We don't include a raffle ticket in every pack anymore. Instead, we hide a special shiny gold ticket in 3 random deliveries each month. If you find the gold ticket in your pack, congratulations - you've won this month's VIP prize!
Can I buy multiple subscriptions?
Yes!
For different people: Check out separately for each subscription. Use your email but put the recipient's shipping address.
For yourself: Add multiple subscriptions to your cart and check out once.
My order never arrived?
Check the delivery times above first. If it's been longer than expected, email info@relationshipfrog.com within 4 weeks of the ship date with your order details.
What's your refund policy?
All subscriptions are final, but we stand behind our quality! If your order arrives damaged, email info@relationshipfrog.com within 30 days and we'll make it right.
You can cancel anytime to avoid future charges, but past charges are non-refundable.
How do I cancel my subscription?
You can cancel your subscription at any time by:
- Logging into your account and clicking "Manage Subscriptions"
- Emailing us at info@relationshipfrog.com
Cancellations take effect for future billing cycles. No refunds for the current month once processed.
When will I be charged each month?
You'll be charged on your signup anniversary date each month.
For example: If you sign up on March 15th, you'll be charged on the 15th of every month thereafter.