PRIVACY POLICY

Privacy Policy
Last updated: August 6, 2025

1. Who we are

Tiny Little Consulting LLC d/b/a “Relationship Frog” ("Relationship Frog," "we," "our," or "us") operates www.relationshipfrog.com and the associated online store (collectively, the "Site"). Our store is hosted on Shopify Inc. ("Shopify"), which provides the e‑commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application behind a firewall. We fulfil orders through a U.S.‑based third‑party print‑on‑demand production partner and reputable shipping carriers.

2. Personal information we collect

We collect and process the following categories of personal information ("PI"):

  • Device Information – IP address, browser type, time‑zone, pages or products viewed, referring/exit pages, cookies and similar identifiers, and other technical details automatically collected when you visit the Site.

  • Order Information – name, billing and shipping address, telephone number, email address, payment card/token details (processed by PCI‑compliant gateways), purchase history, and any notes you provide.

  • Marketing & Usage Information – email open rates, click‑through data, wish‑lists, cart events, browsing behaviour, and interactions with our ads or social‑media pixels.

  • User‑Generated Content – product reviews, survey responses, customer‑service messages.

We do not intentionally collect sensitive personal information.

3. How we use your information & legal bases

Purpose Examples GDPR lawful basis
Fulfil and manage orders processing payments, production, shipping, returns Contract
Communicate with you order updates, support, product alerts Contract / Legitimate interests
Detect and prevent fraud IP screening, charge‑back management Legitimate interests / Legal obligation
Improve the Site analytics, A/B testing, new features Legitimate interests
Personalise & market email newsletters, retargeted ads, offers Consent (where required)

You may withdraw consent or object to processing at any time (see Your privacy rights below).

4. Sharing & disclosure

We share PI only with service providers that enable us to operate the Site, always under contracts that protect your data:

  • E‑commerce & hosting – Shopify Inc.

  • Payment processing – Shop Pay, PayPal, Afterpay, Apple Pay, and other PCI‑compliant gateways.

  • Order fulfilment & shipping – our U.S. third‑party production facility and carriers such as USPS, UPS, DHL.

  • Analytics & marketing – Google Analytics, Meta (Facebook) Pixel, TikTok Pixel, Klaviyo, and similar tools.

We do not “sell” personal information for monetary consideration, nor “share” it for cross‑context behavioural advertising as defined by the California Privacy Rights Act (CPRA). If we ever intend to do so, we will first provide a clear, user‑friendly opt‑out mechanism.

5. Cookies & similar technologies

We use cookies, pixels, and local storage to: (i) make the Site work; (ii) measure performance; (iii) remember your preferences; and (iv) deliver personalised advertising. You can control cookies through the preference banner that appears on your first visit—including the Global Privacy Control (GPC) signal—or by adjusting your browser settings. For details see our [Cookie Policy].

6. Your privacy rights

EU / EEA / United Kingdom – You have the right to access, correct, delete, restrict or object to processing of your PI, request portability, and lodge a complaint with your local supervisory authority. We will confirm receipt within 10 days and respond within one month, extendable once if reasonably necessary.

California – Under the CCPA/CPRA you may request to: (i) know the categories and specific pieces of PI we collect; (ii) delete PI; (iii) correct inaccurate PI; (iv) opt‑out of “sale” or “sharing”; (v) limit use of sensitive PI; and (vi) not be discriminated against. We will confirm receipt within 10 days and respond within 45 days (extendable once). Use our “Do Not Sell/Share” footer link or email us.

Marketing opt‑out (all users) – Click “unsubscribe” in our emails or email us at info@relationshipfrog.com.

We may need to verify your identity before fulfilling your request. Authorized agents may act on behalf of California residents by following the same process.

7. Data retention & security

We retain order records for at least seven (7) years to comply with tax, accounting, and legal obligations, after which we securely delete or anonymize them. We employ industry‑standard safeguards, including encryption in transit, limited‑access controls, and routine monitoring.

8. Minors

The Site is not directed to children under 13, and we do not knowingly collect PI from them. If you believe a child has provided us PI, please contact us so we can delete it.

9. International transfers

We and many of our service providers are located in the United States. When we transfer PI from the EEA/U.K. to the U.S. or other countries that do not provide the same level of data protection, we rely on Shopify’s EU‑U.S. Data Privacy Framework certification, its Binding Corporate Rules, or the 2021 Standard Contractual Clauses approved by the European Commission/U.K. ICO, as applicable.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The “Last updated” date above will be revised accordingly, and material changes will be highlighted on the Site.

11. Contact us

If you have questions, wish to exercise your rights, or need more information, please contact:

Privacy Officer
Tiny Little Consulting LLC d/b/a “Relationship Frog”
1500 N. Grant St, Ste R
Denver, CO 80203, USA
Email: info@relationshipfrog.com